Remote control

[Sharpellen]

Hi I ordered a new remote control for my q box it said on my sky account that it been delivered but I don't where it been delivered as I've checked by my door and outside and it's not there and I had no note either if it had be delivered to the neighbours either?

[Greenfingers001]

Hi there @Sharpellen , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

We are still looking to help you @Sharpellen. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks