0

Discussion topic: Relocating my satellite dish.

Reply
This message was authored by: emlou12

Relocating my satellite dish.

Hi, I need to have my Chimney removed on my house therefore, the Sky dish needs to be moved as it's currently attached to the chimney.

 

can anyone advise how I contact Sky to get this sorted and moved. 

Thanks

Reply

All Replies

This message was authored by: Daniel0210

Re: Relocating my satellite dish.

Posted by a Superuser, not a Sky employee. Find out more

@emlou12 

Call Sky to request this. The charge is normally £65 (providing there's a suitable alternative position) but mention it's currently attached to a chimney as that presents additional challenges. If you go with a local independent satellite company get a quote first. 

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Avatar for emlou12
Level 1 icon
Topic Author
This message was authored by: emlou12

Re: Relocating my satellite dish.

Thank you for your help. 

Reply