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This message was authored by: MattAnnoyed

Red banner when recording BBC

I have a Sky Q box , my BBC Channel is in Hd but when I record I get a red banner on playback covering half the screen. Do I need an upgrade or can you no longer record BBC channels on sky anymore?


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This message was authored by: nigea99 Answer

Re: Red banner when recording BBC

Posted by a Superuser, not a Sky employee. Find out more

@MattAnnoyed wrote:

I have a Sky Q box , my BBC Channel is in Hd but when I record I get a red banner on playback covering half the screen. Do I need an upgrade or can you no longer record BBC channels on sky anymore?


hi @MattAnnoyed 

 

As @caesarome has suggested, I suspect that you have set the recordings via the SKY Go app which defaults to SD. 

 

Personally I think it is overkill that the BBC have decided to place banner throughout the broadcasts/recordings in SD rather than for a brief period every now and again but I guess it is easier for them.

 

I guess it does make sure that anyone who relies on the SD Satellite channel does something before they switch the SD feeds off early next year

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This message was authored by: caesarome

Re: Red banner when recording BBC

Posted by a Superuser, not a Sky employee. Find out more

Are you recording the BBC channels in HD, are you setting the recordings via your box itself or via the Sky+ or Sky Go apps as these default to the SD versions.

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This message was authored by: Chodley

Re: Red banner when recording BBC

Posted by a Superuser, not a Sky employee. Find out more

What does the banner say??

This message was authored by: xenon81

Re: Red banner when recording BBC

It will be the red banner regarding the BBC SD closure. Make sure you're watching/recording the HD versions to avoid it.

This message was authored by: nigea99 Answer

Re: Red banner when recording BBC

Posted by a Superuser, not a Sky employee. Find out more

@MattAnnoyed wrote:

I have a Sky Q box , my BBC Channel is in Hd but when I record I get a red banner on playback covering half the screen. Do I need an upgrade or can you no longer record BBC channels on sky anymore?


hi @MattAnnoyed 

 

As @caesarome has suggested, I suspect that you have set the recordings via the SKY Go app which defaults to SD. 

 

Personally I think it is overkill that the BBC have decided to place banner throughout the broadcasts/recordings in SD rather than for a brief period every now and again but I guess it is easier for them.

 

I guess it does make sure that anyone who relies on the SD Satellite channel does something before they switch the SD feeds off early next year

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This message was authored by: ZyloKai

Re: Red banner when recording BBC


@Chodley wrote:

What does the banner say??


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