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Discussion topic: Recordings channel

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This message was authored by Fee12 This message was authored by: Fee12

Recordings channel

Hi when access my recordings its saying service is currently unavaible never ever had this before can u help ? 


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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Recordings channel

Posted by a Superuser, not a Sky employee. Find out more

@Fee12 wrote:

Hi when access my recordings its saying service is currently unavaible never ever had this before can u help ? 


Hi @Fee12 

First try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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This message was authored by oldfella This message was authored by: oldfella Answer

Re: Recordings channel

Posted by a Superuser, not a Sky employee. Find out more

@Fee12 wrote:

Hi when access my recordings its saying service is currently unavaible never ever had this before can u help ? 


Hi @Fee12 

First try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Fee12
Topic Author
This message was authored by Fee12 This message was authored by: Fee12

Re: Recordings channel

Done that thank u its has worked very much appreciated. 

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