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Discussion topic: Recording issues

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This message was authored by: Hockeyplayer

Recording issues

We have just replaced our 2 multi room boxes for 2 sky Q they both record the identical programs on each box is this normal? 

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This message was authored by: Daniel0210

Re: Recording issues

Posted by a Superuser, not a Sky employee. Find out more

@Hockeyplayer 

Yes. Only the main Sky Q box records programmes and they are available on all your mini boxes (apart from UHD content).


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This message was authored by: nigea99

Re: Recording issues

Posted by a Superuser, not a Sky employee. Find out more

@Hockeyplayer wrote:

We have just replaced our 2 multi room boxes for 2 sky Q they both record the identical programs on each box is this normal? 


hi @Hockeyplayer 

 

SKY Q works quite different to the old separate multiroom option for SKY HD

 

All recordings are made and stored on the main box & are accessible to every box - except UHD recordings which can only be watched on the main box.

 

Unfortinately there is no User profile system to separate recordings etc

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This message was authored by: Hockeyplayer

Re: Recording issues

So I suppose I did t need 2 Q boxes then one main box and a mini box?? 

This message was authored by: nigea99

Re: Recording issues

Posted by a Superuser, not a Sky employee. Find out more

@Hockeyplayer wrote:

So I suppose I did t need 2 Q boxes then one main box and a mini box?? 


A  mini box is still SKY Q & this is what you will have as you cannot have 2 main boxes

 

The mini box acts as a media client to the main SKY Q box which acts as a Media server to the minis

 

The Minis do, otherwise work independently being able to watch the same or completely different channels or recordings

This message was authored by: oj01

Re: Recording issues

Posted by a Superuser, not a Sky employee. Find out more

@Hockeyplayer wrote:

So I suppose I did t need 2 Q boxes then one main box and a mini box?? 


Presumably they look noticeably different? 


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This message was authored by: Hockeyplayer

Re: Recording issues

I've been and idiot, they are 2 different boxes just didn't realise how it all worked, thanks for the help

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