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Discussion topic: Recording Failed No Subscription

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This message was authored by stoneysnapper This message was authored by: stoneysnapper

Recording Failed No Subscription

Yesterday I had a recording set for the Miami GP Practice. When I've gone to watch it, it says "Failed, No Subscription". 

I am currently subscribed to the SkybSports Complete pack in HD so why would it say "no subscription". 

Practice sessions are never on catch-up so this is extremely annoying. 

 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Recording Failed No Subscription

Posted by a Superuser, not a Sky employee. Find out more

@stoneysnapper 

Did you try to record the UHD version without a UHD subscription? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Laing1 This message was authored by: Laing1

Re: Recording Failed No Subscription

Posted by a Superuser, not a Sky employee. Find out more

@stoneysnapper wrote:

Yesterday I had a recording set for the Miami GP Practice. When I've gone to watch it, it says "Failed, No Subscription". 

I am currently subscribed to the SkybSports Complete pack in HD so why would it say "no subscription". 

Practice sessions are never on catch-up so this is extremely annoying. 

 


@stoneysnapper what channel did you record from ?  and if it was 406 what channel is showing for you on that number is it Sky Sports F1 HD or Sky Sports F1 UHD


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Dan761 This message was authored by: Dan761

Re: Recording Failed No Subscription

I had the same issue with UFC prelims! Why?

This message was authored by pebblybeach This message was authored by: pebblybeach

Re: Recording Failed No Subscription

I got the same message when trying to record Casualty which is BBC 1 ! Have no idea why I would need a subscription for that?

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