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This discussion topic has been answered Discussion topic: Reconfigure mini boxes to a different account?

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This message was authored by: OobuJoobu

Reconfigure mini boxes to a different account?

I have Sky Q and 4 mini boxes.

 

The Sky account is just in my name. The Mrs and I are moving house next week but going our separate ways.

 

The Sky Q box and a couple of mini boxes will come with me and be set up by an engineer.

 

My wife will be signing up to Sky Q on a new account, is she able to take a couple of the mini boxes with her and have them reconfigured by the engineer to work with her new Sky Q box, save her having to buy additional ones?

 

Thanks in advance.


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This message was authored by: PandJ2020 Answer

Re: Reconfigure mini boxes to a different account?

Posted by a Superuser, not a Sky employee. Find out more

@OobuJoobu wrote:

is she able to take a couple of the mini boxes with her


No.  They are registered under your account and Sky will expect them to be returned when you cancel your subscription.

 

(Remember they are only loaned for the duration of your sub)

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020 Answer

Re: Reconfigure mini boxes to a different account?

Posted by a Superuser, not a Sky employee. Find out more

@OobuJoobu wrote:

is she able to take a couple of the mini boxes with her


No.  They are registered under your account and Sky will expect them to be returned when you cancel your subscription.

 

(Remember they are only loaned for the duration of your sub)

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: Daniel0210

Re: Reconfigure mini boxes to a different account?

Posted by a Superuser, not a Sky employee. Find out more

@OobuJoobu wrote:

save her having to buy additional ones?


@OobuJoobu 

As stated she can't buy mini boxes. They would be loaned to her and she'd need to subscribe to a monthly Multiscreen deal the same as you do. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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This message was authored by: OobuJoobu

Re: Reconfigure mini boxes to a different account?

Thanks both for clarifying, much appreciated 👍 

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