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Discussion topic: Re: On screen error message ‘check device power’

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SJStrong
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Re: On screen error message ‘check device power’

‎10 Dec 2023 04:09 PM

Has anyone found a fox for this that enables use of sound bar and sky Q with Samsung tv? My parents are unable to access sky on their Samsung tv because of this issue 

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PandJ2020
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Re: On screen error message ‘check device power’

‎10 Dec 2023 05:12 PM

Posted by a Superuser, not a Sky employee. Find out more

You'll have to give more details particularly around the model of soundbar/tv and how they are connected.  (Pass thru soundbar or eARC)

I am just another Sky customer and my views are my own
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Discovery03
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Re: On screen error message ‘check device power’

‎11 Dec 2023 12:27 AM

Hold down the power button down for 30/40.seconds.

I havea Samsung TV and sound bar.

Graham

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