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Discussion topic: Re: On screen error message ‘check device power’

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Message posted on ‎10 Dec 2023 04:09 PM

Re: On screen error message ‘check device power’

Has anyone found a fox for this that enables use of sound bar and sky Q with Samsung tv? My parents are unable to access sky on their Samsung tv because of this issue 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎10 Dec 2023 05:12 PM

Re: On screen error message ‘check device power’

Posted by a Superuser, not a Sky employee. Find out more

You'll have to give more details particularly around the model of soundbar/tv and how they are connected.  (Pass thru soundbar or eARC)

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎11 Dec 2023 12:27 AM

Re: On screen error message ‘check device power’

Hold down the power button down for 30/40.seconds.

I havea Samsung TV and sound bar.

Graham

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