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Message posted on 22 Jan 2026 08:43 AM
Box stuck on one channel and RCU DOESNT WORK
Message posted on 22 Jan 2026 10:40 AM - last edited: 22 Jan 2026 10:41 AM
Hi @Peri2 Try turning off Bluetooth by holding down 4 & 6 until the LED flashes. The remote (I assume that is what you mean by RCU) will operate in IR mode so line of sight required.
https://www.sky.com/help/articles/sky-q-remote-help
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