05 Jan 2025 12:57 PM
The handshake issue for me disappeared when I switched the sky Q box to 1080 rather than 2160. Also the picture improved on normal HD.
I reset the TV (LG G4) as advised by LG and have had no trouble since. Cancelled the Ultra HD from Sky too.
05 Jan 2025 12:58 PM
Just to add to the above, the handshake did improve when 8-bit was set instead of 10-bit on the 4K resolution.
05 Jan 2025 03:30 PM
Just a TV reset to factory fixed it for me, until a TV software update comes along and than another TV reset. I have switched off auto updates for now.
Ultra HD is working fine via Sky.
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