RANT: Sky Q - 2nd Class Customers vs Stream

[nigea99]

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@PandJ2020 wrote:

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@oOHBOo wrote:

We understand it, but the cost involved are ridiculous for Sky Q customers now because we are being priced out

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Perhaps the commerical push off satellite services has begun...  My renewal is mid next year - we will see...

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As I think we are already seeing - I think the discounts will become less available/smaller for Satellite Subs with the best deals only on Streaming

[oOHBOo]

It wouldn't be so bad but one of the main pulls for me because of my health is being able to record what I want to watch and then watch it when I'm ready (and fast forward the adds!!) please done say it has to save list, because iv looked at this and it reallys heavily on streaming rights and redirecting to other platforms, where I find you can't always find the recording you want for some reason.... now if sky made it that you could still have a hard drive and record the tv you want to watch, I'd probably be convinced but now with our homes veiwing I want the recordings.... 

[MightyQuinn]

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@oOHBOo wrote:

It wouldn't be so bad but one of the main pulls for me because of my health is being able to record what I want to watch and then watch it when I'm ready (and fast forward the adds!!) please done say it has to save list, because iv looked at this and it reallys heavily on streaming rights and redirecting to other platforms, where I find you can't always find the recording you want for some reason.... now if sky made it that you could still have a hard drive and record the tv you want to watch, I'd probably be convinced but now with our homes veiwing I want the recordings.... 

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Hi @oOHBOo   Unfortunately Sky/Comcast are a private business, and individual people wish lists have no place in their commercial decisions. "I want to watch and then watch it when I'm ready", I don't have Stream, but my understanding is the recordings function is a Play List which functions exactly the same as watching a recording on Sky Q. Of course, ad-skipping will cost extra! Of course when pigs (or in this case satellites) fly then Sky will meet your needs.

[DaveDrizen]

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@oOHBOo wrote:

I'm with you, I DONT want to move to steaming services, I like to be able to record, I run all our internet, tv, house phone, 4 mobile phones though sky, not to mention the hundreds of films we own though sky.....and for this first time in 14yrs I'm thinking of leaving them because the price if you don't want to move to streaming is horrendous now, mines gone up from £70 a mth!!! I tried to get them to bring it down and basically they said nothing was available and just tried to push me to move to streaming...  sky might very very disappointed and it shouldn't be allowed!! 

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The present Sky stream software true dose not include a record facility but Sky at the moment testing a Beta Sky system software version which dose have a record facility of sorts. Yes there is no hard drive on the sky stream puck  still, but the new beta version software has facility that you can record programmes to a cloud facility over the internet which it sorts can be advantage over the recording system on Sky Q. As it available over the internet not physically tied a hard drive of a Sky box, if you have have change you Sky stream puck you won't lose your recording at will still be available on your new Sky puck.

At the moment it only is only available as a beta version that only available to some Sky stream subscribers by invitation. There is no date at the moment when this software version will be made available to all Sky stream subscribers, but the talk is possably at the end of the year or early next year.

[oOHBOo]

Okay that's a rude response! Ultimately sky is meeting my wants right now using the q system, they are changing the gold posts and private company or not there won't be a company with giving customers a service they want!! 
I gave been involved in running business big a small and the core of 'you only make money and make a successful business if you provide a service people want' is the same across the board and how do they know what people want? By people like me saying it out load (they aren't mind readers) they think they are doing it to be more young and trendy, but that audience. can't afford sky! So your pig have been flying for a long time, I'm simply asking to leave them alone!! 

[oOHBOo]

Thanks you, someone that's being helpful. That's good to know as it means that 'private' company is listening to everyone like myself and I hope they launch it. 

[TimmyBGood]

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@oOHBOo wrote:

 Ultimately sky is meeting my wants right now using the q system, they are changing the gold posts and private company or not there won't be a company with giving customers a service they want!! 

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Without satellites in orbit, satellite television doesn't work: presumably Comcast predicts enough subscribers will choose to use their streaming products for these to be financially viable.  Such decisions usually aren't just a guess, although when companies are run by very powerful individuals they can sometimes be capricious.

Yes, Comcast (historically a cable television company) has been very literally changing the direction of their Sky Group division: the thirty-eight billion dollars they paid means they get to do so...

[Chodley]

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@oOHBOo wrote:

Thanks you, someone that's being helpful. That's good to know as it means that 'private' company is listening to everyone like myself and I hope they launch it. 

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https://www.sky.com/help/articles/sky-os-trial?customer_view=true

fast forwarding ads (not adds, that's a maths thing) will doubtless still be a paid option.