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Discussion topic: Querying

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This message was authored by Mike181990 This message was authored by: Mike181990

Querying

Hi 

 

I'm enquiring to see how long i have left on my TV contract ??

 

 

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This message was authored by oldfella This message was authored by: oldfella

Re: Querying

Posted by a Superuser, not a Sky employee. Find out more

@Mike181990 wrote:

Hi 

 

I'm enquiring to see how long i have left on my TV contract ??


Hi @Mike181990 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home


Also check out the following link

https://www.sky.com/help/articles/your-sky-contract-start 

This message was authored by nigea99 This message was authored by: nigea99

Re: Querying

Posted by a Superuser, not a Sky employee. Find out more

@Mike181990 wrote:

Hi 

 

I'm enquiring to see how long i have left on my TV contract ??

 

 


HI @Mike181990 

 

You need to be aware that you are not contact SKY Customer services here - just other custmers

 

Anyway, if you log in to SKY.com or use the MYSKY app and go to 'My Products',  each element that you are in a minimum contract for should show the date that you are in full contract to *^& cannot cancel without penalty.

 

After that you remain in contract until  you cancel (usually with 31 days notice)

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