0

Discussion topic: My TV is stuck on the wrong source. There is no signal because it is on Ext. I can’t move it to HDMI

Reply
Avatar for Louise+Woki
Level 1 icon
What's this?
This message was authored by: Louise+Woki

Message posted on ‎29 May 2023 08:52 PM

My TV is stuck on the wrong source. There is no signal because it is on Ext. I can’t move it to HDMI

There is no signal as the source is on Ext. when I press the arrow button on the SKy remote to move the source to HDMI nothing happens. 

Report post
Post 1 of 4
770 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎29 May 2023 08:59 PM

Re: My TV is stuck on the wrong source. There is no signal because it is on Ext. I can’t move it to

Posted by a Superuser, not a Sky employee. Find out more

@Louise+Woki Have you thought to use the TV's actual remote rather than the Sky remote??

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 4
761 Views
0 Likes
Reply
Avatar for oldfella
Level 16 icon
What's this?
Superuser
This message was authored by: oldfella

Message posted on ‎29 May 2023 08:59 PM

Re: My TV is stuck on the wrong source. There is no signal because it is on Ext. I can’t move it to

Posted by a Superuser, not a Sky employee. Find out more
@Louise+Woki wrote:

There is no signal as the source is on Ext. when I press the arrow button on the SKy remote to move the source to HDMI nothing happens. 

Hi @Louise+Woki 

Is your Q remote correctly paired to your TV?

Have you tried using the TV remote:

Report post
Post 3 of 4
761 Views
0 Likes
Reply
Avatar for bob1234
Level 16 icon
What's this?
Superuser
This message was authored by: bob1234

Message posted on ‎29 May 2023 09:31 PM

Re: My TV is stuck on the wrong source. There is no signal because it is on Ext. I can’t move it to

Posted by a Superuser, not a Sky employee. Find out more

@Louise+WokiAs well as using your TV's controller depending on your TV you may be able to turn off all inputs except the ones you are using, I can on mine it is a Toshiba.

Report post
Post 4 of 4
745 Views
Reply
Reply