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Discussion topic: Qbox is not responding

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This message was authored by: Marcelk

Qbox is not responding

I have to press the remote button twice to get the qbox working
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This message was authored by: oldfella

Re: Qbox is not responding

Posted by a Superuser, not a Sky employee. Find out more

@Marcelk wrote:
I have to press the remote button twice to get the qbox working

Hi @Marcelk 

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

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