Q system losing connection

[Rachel1976]

We have 2 mini boxes. One of the boxes is connected by Ethernet as it is too far from the Q box to work on wifi. This box keeps freezing up and we also keep having to reset the Q box as it's losing its broadband connection. We reset the router and after a few attempts it all connects again. It's quite frustrating as happening a few times a week and sometimes multiple times a day. Any ideas? 

[oldfella]

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@Rachel1976 wrote:

We have 2 mini boxes. One of the boxes is connected by Ethernet as it is too far from the Q box to work on wifi. This box keeps freezing up and we also keep having to reset the Q box as it's losing its broadband connection. We reset the router and after a few attempts it all connects again. It's quite frustrating as happening a few times a week and sometimes multiple times a day. Any ideas? 

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H @Rachel1976 

You say one of the minis is connected by Ethernet.   To what is is connected?

Also who is your Broadband supplier?

[Rachel1976]

thank you for replying. 
The mini box is connected to the router by Ethernet and Sky provide our broadband. We have just recently upgraded to full fibre.