@JerryDG wrote:
Trying to reboot my Q mini box and the remote which worked before the reboot and has new batteries doesn't work when asked to press a button to progress through the set up
Hi @JerryDG
Reset your mini remote by pressing and holding 7 & 9 together on the remote until it’s led flashes four times.
This will set it to infrared which will work all Q boxes. However the remote must be pointed directly at the mini box.
Switch your mini box back on and you then you should be able to get past step 1 of 4.
Once you get the mini working make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.
