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Discussion topic: Q box

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This message was authored by Stu68 This message was authored by: Stu68

Q box

Mini box's not working. 1 won't connect to q box other one says subscription doesn't include channel. Changed package yesterday all fine before that

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Q box

Posted by a Superuser, not a Sky employee. Find out more

@Stu68 wrote:

Mini box's not working. 1 won't connect to q box other one says subscription doesn't include channel. Changed package yesterday all fine before that


Hi @Stu68 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?

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