Q box not working

[Karen1211]

Sky Q box not working properly, not recording at all

[stereohaven]

@Karen1211 

Have you worked through the steps here?

[Laing1]

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@Karen1211 wrote:

Sky Q box not workin@g properly, not recording at all

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@Karen1211 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions