Discussion topic: Q box not working?
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Message posted on 14 Oct 2023 05:31 PM
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Q box not working?
Q box switches on but there is no picture and no sound. Have swapped the two boxes I have & TV downstairs is now working but upstairs no longer functions and (again) no pictures/no sound.
All I have is the blue screen of death!
Help / suggestions appreciated.
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All Replies
Message posted on 14 Oct 2023 06:15 PM
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Re: Q box not working?
@ChrisCornell wrote:
Q box switches on but there is no picture and no sound. Have swapped the two boxes I have & TV downstairs is now working but upstairs no longer functions and (again) no pictures/no sound.
All I have is the blue screen of death!
Help / suggestions appreciated.
@ChrisCornell Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
then
reboot your mini boxes
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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