Sky Q
0

Discussion topic: Q box not recording

Reply
Crestycrazy
What's this?
This message was authored by Crestycrazy This message was authored by: Crestycrazy

Q box not recording

‎25 Apr 2023 06:30 PM

Brand new box but it will not record or download any programmes

 

Report post
Post 1 of 3
284 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Q box not recording

‎25 Apr 2023 08:42 PM

Posted by a Superuser, not a Sky employee. Find out more

Are you trying to access HD without the HD pack?

 

Any errors?

I am just another Sky customer and my views are my own
Report post
Post 2 of 3
267 Views
Reply
0 Likes
Quoman7
What's this?
Superuser
This message was authored by Quoman7 This message was authored by: Quoman7

Re: Q box not recording

‎26 Apr 2023 10:44 AM

Posted by a Superuser, not a Sky employee. Find out more
@Crestycrazy wrote:

Brand new box but it will not record or download any programmes

 

Hi @Crestycrazy Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

-------------------------------------------------------------------------
I used to have superpowers… But a therapist took them away.
Report post
Post 3 of 3
243 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion