Q box mini has blank screen

[Cumulonimbus1]

The mini q box just stopped working. I've tried everything to reset it but still nothing but a completely black screen. I left it unplugged overnight to see if it would make any difference but to no avail

[Lisa-P1987]

Hi there @Cumulonimbus1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.