Discussion topic: Q box intermittently disconnects, then when I go through the process of resetting works for a while.

This message was authored by: Jacky+seagull · ‎13 Apr 2023

I have a new tv and it all connected well but then lost connection. Keeps saying no satellite signal. I've rebooted both mini box, router and Qbox. Other TVs have now started losing connection. Do you think the Q box is on the blink?

This message was authored by: Lisa-P1987 · ‎14 Apr 2023

Hi there Jacky+seagull, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Greenfingers001 · ‎16 Apr 2023

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: Q box intermittently disconnects, then when I go through the process of resetting works for a while.

Q box intermittently disconnects, then when I go through the process of resetting works for a while.

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