Discussion topic: Q box intermittently disconnects, then when I go through the process of resetting works for a while.
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Message posted on 13 Apr 2023 09:18 PM
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Q box intermittently disconnects, then when I go through the process of resetting works for a while.
I have a new tv and it all connected well but then lost connection. Keeps saying no satellite signal. I've rebooted both mini box, router and Qbox. Other TVs have now started losing connection. Do you think the Q box is on the blink?
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Message posted on 14 Apr 2023 01:56 PM
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Re: Q box intermittently disconnects, then when I go through the process of resetting works for a...
Hi there Jacky+seagull, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 16 Apr 2023 03:14 PM
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Re: Q box intermittently disconnects, then when I go through the process of resetting works for a...
We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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