Discussion topic: Q box disconnecting
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Message posted on 05 Sep 2023 05:21 PM
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Q box disconnecting
Sky Q constantly disconnecting so annoyed w it now . Keep getting a message saying problem please reset or use a booster
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All Replies
Message posted on 06 Sep 2023 09:14 AM
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Re: Q box disconnecting
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 08 Sep 2023 12:03 PM
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Re: Q box disconnecting
Thanks for chatting to us @JDickson . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks
Lisa - Sky Tech Team Expert
Message posted on 08 Sep 2023 12:07 PM
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Re: Q box disconnecting
I'm thinking of cancelling my subscription. I asked a question and it wasn't answered now I'm told because I didn't engage. This problem w skyQ consistently disconnects. What can I do to get a result?
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