0

Discussion topic: Q box disconnecting

Reply
This message was authored by JDickson This message was authored by: JDickson

Q box disconnecting

Sky Q constantly disconnecting so annoyed w it now . Keep getting a message saying problem please reset or use a booster 

Reply

All Replies

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Q box disconnecting

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Q box disconnecting

Posted by a Sky employee

Thanks for chatting to us @JDickson . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
JDickson
Topic Author
This message was authored by JDickson This message was authored by: JDickson

Re: Q box disconnecting

I'm thinking of cancelling my subscription. I asked a question and it wasn't answered now I'm told because I didn't engage. This problem w skyQ consistently disconnects. What can I do to get a result? 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion