05 Sep 2023 09:40 PM
my main box will not allow me to watch any recordings or able to watch catch up or on demand also my extra box mini sky q box
Will not connect at all to the Internet this as been like this for three day you are quick enough taking £137 per month from me yet I cannot watch anything
06 Sep 2023 10:32 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
08 Sep 2023 12:02 PM
Posted by a Sky employeeWe are still looking to help you @Richard54 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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