Problems with Disney+ App on Sky Q

[argyle]

I am unable to play any item on Disney+ through my Sky Q box. It accepts the password/profiles etc. but once into Disney, it will not play anything. It just says something went wrong. Everything was working fine until Wednesday 28th June 2023. My account works fine on my tablet etc. using the same wifi

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147