08 Jul 2024 05:35 PM
@humps - Exactly what I've just reported. Having worked on both terrestrial and satellite tv encoding and dsitribution for Arqiva, I suspect the problem is in the Sky encoding system. Getting someone to accept that or find the actual cause is the problem.
12 Jul 2024 09:45 PM
I am only having problems with sky main event UHD. The sound keeps glitching for a split second but must have done it 30 times whilst watching Wigan V Saints game. Same with the cricket this morning.
18 Jul 2024 08:21 PM
The main event on sky sync is totally out unwatchable .
19 Jul 2024 08:37 PM
All fixed?
19 Jul 2024 09:07 PM
Been watching the golf all day and obviously with commentary and the on course mics it's hard to tell. But as soon as they go to the studio or to interview golfers it's dreadful. Again, fine on 405, but miles off on 401.
21 Jul 2024 07:18 PM
@Mirfieldbull I have the same experience, and like you it only occurs - or, at least is more frequent and worse than other channels - when tuned to Sports Main Event UHD. I have tried changing the audio options and completely de-powering the Q box, with no change. Considering the premium charged for HD/UHD it's unacceptable.
21 Jul 2024 07:24 PM
@adny.drum PS the last time was today, channel 401, no soundbar used. It was noticeable on and off all afternoon, throughout the coverage of The Open Championship.
23 Jul 2024 05:56 PM
On the other thread RE audio dropout sky have replies that they have fixed. Has this also fixed the sync audio issue?
I'm away at the moment so can't check myself
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