Sky Q
0

Discussion topic: Problem

Reply
weggy1000
What's this?
This message was authored by weggy1000 This message was authored by: weggy1000

Problem

‎19 Mar 2023 08:59 PM

My box keeps turning off even after turning off eco

Report post
Post 1 of 3
265 Views
Reply
0 Likes
Reply

All Replies

oldfella
What's this?
Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Problem

‎19 Mar 2023 09:04 PM

Posted by a Superuser, not a Sky employee. Find out more
@weggy1000 wrote:

My box keeps turning off even after turning off eco

Hi @weggy1000 

In ECO and Active the Q boxes will go into Standby after a period of inactivity.

If you set it to None then it is necessary to put the box into Standby with the remote when not in use.

https://www.sky.com/help/articles/using-the-standby-settings 

Report post
Post 2 of 3
259 Views
Reply
0 Likes
Chodley
What's this?
Superuser
This message was authored by Chodley This message was authored by: Chodley

Re: Problem

‎19 Mar 2023 09:21 PM

Posted by a Superuser, not a Sky employee. Find out more

Turning off when?

Report post
Post 3 of 3
247 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion