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weggy1000
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This message was authored by weggy1000 This message was authored by: weggy1000

Problem

‎19 Mar 2023 08:59 PM

My box keeps turning off even after turning off eco

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oldfella
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Superuser
This message was authored by oldfella This message was authored by: oldfella

Re: Problem

‎19 Mar 2023 09:04 PM

Posted by a Superuser, not a Sky employee. Find out more
@weggy1000 wrote:

My box keeps turning off even after turning off eco

Hi @weggy1000 

In ECO and Active the Q boxes will go into Standby after a period of inactivity.

If you set it to None then it is necessary to put the box into Standby with the remote when not in use.

https://www.sky.com/help/articles/using-the-standby-settings 

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Chodley
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Superuser
This message was authored by Chodley This message was authored by: Chodley

Re: Problem

‎19 Mar 2023 09:21 PM

Posted by a Superuser, not a Sky employee. Find out more

Turning off when?

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