Problem with the hard drive

[Wateringcan]

I press the control handset to turn on the Q Box. Doesn't work. New batteries in control set. Doesn't work. Switch off at wall and unplug. Wait a few mins and try again. Sometimes works but generally doesn't work. Message comes up saying 'problem with your hard drive disk'. 

I guess that I need a replacement Q Box. 

Thank you got your help. 

[oldfella]

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@Wateringcan wrote:

I press the control handset to turn on the Q Box. Doesn't work. New batteries in control set. Doesn't work. Switch off at wall and unplug. Wait a few mins and try again. Sometimes works but generally doesn't work. Message comes up saying 'problem with your hard drive disk'. 

I guess that I need a replacement Q Box. 

Thank you got your help. 

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Hi @Wateringcan 

Looks terminal.

Check out the following link 

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages