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Discussion topic: Problem with sky remote

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This message was authored by: NL10

Problem with sky remote

Pressed 7 and 9 and 1 and 3 and now remote won't connect

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This message was authored by: MightyQuinn

Re: Problem with sky remote

Posted by a Superuser, not a Sky employee. Find out more

Hi @NL10   Was there any particular reason why you reset your remote. Note, the 1 & 3 requires line of sight to the box.

https://www.sky.com/help/articles/sky-q-remote-help

This message was authored by: nigea99

Re: Problem with sky remote

Posted by a Superuser, not a Sky employee. Find out more

@NL10 wrote:

Pressed 7 and 9 and 1 and 3 and now remote won't connect


hi @NL10 

 

After you reset the remote using 7 & 9 you must make sure the remote has line of sight of the box until it is re-paired

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