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Discussion topic: Problem with my apps

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This message was authored by: Yoghurt

Problem with my apps

@KevNewMedia  Even though I've not got new update yet I'd still like to bring some issues to your attention my 5 app is awful it does nothing and doesn't play anything plus bbc iplayer is having issues the last few days for iplayer I've had to update apps and restart my gen 1 glass tv to get iplayer to work Today included 

 

Community Manager note: subject of thread updated to better reflect the conversation

Sarah backx
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This message was authored by: GD1

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Yoghurt wrote:

@KevNewMedia  Even though I've not got new update yet I'd still like to bring some issues to your attention my 5 app is awful it does nothing and doesn't play anything plus bbc iplayer is having issues the last few days for iplayer I've had to update apps and restart my gen 1 glass tv to get iplayer to work Today included 


The thread is for Sky OS2.0 Beta test issues, you could create a seperate thread for your issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: KevNewMedia

Re: Problem with my apps

Posted by a Sky employee

Hi @Yoghurt 

 

I've moved your post out of the other thread to keep things tidy and in the right area.

 

In terms of the problem with your apps, there's a new help process that you can follow for this. Here are the steps🙂

Thanks
Kev
Community Manager
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This message was authored by: Yoghurt

Re: Problem with my apps

@KevNewMedia  BBC I player is working again this morning so no need to do anything where's my post been moved to can't find it be handy to put the steps on that page as well and pin the page so it's at the top for easy access if more issues occur if I only use close apps how do I open them again I will only use reinstall as a last resort so only want to use close apps section nothing else 

Sarah backx
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