This discussion topic has been answered Discussion topic: Problem with mini box
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Message posted on 04 Nov 2026 01:50 PM
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I can't get my recorded programs on the mini box. Apps and normal TV are fine
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Message posted on 04 Nov 2026 03:50 PM
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@TerryFlinn wrote:
Since then the screen advises that it can't link with tv1.
@TerryFlinn
Is that a message generated from your TV which could mean your TV’s not seeing the Sky box on the relevant HDMI input.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
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Message posted on 04 Nov 2026 02:14 PM
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Re: Problem with mini box
@TerryFlinn wrote:
I can't get my recorded programs on the mini box. Apps and normal TV are fine
Presumably you aren't trying to watch a UHD recording on the mini box?
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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Message posted on 04 Nov 2026 02:28 PM
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Re: Problem with mini box
No. Up to Monday every recording worked fine. Since then the screen advises that it can't link with tv1.
I have tried rebooting without success
Message posted on 04 Nov 2026 03:43 PM
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Re: Problem with mini box
@TerryFlinn wrote:
No. Up to Monday every recording worked fine. Since then the screen advises that it can't link with tv1.
I have tried rebooting without success
@TerryFlinn when you say you have rebooted did you reboot your main box first
then
Reboot the mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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Message posted on 04 Nov 2026 03:50 PM
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@TerryFlinn wrote:
Since then the screen advises that it can't link with tv1.
@TerryFlinn
Is that a message generated from your TV which could mean your TV’s not seeing the Sky box on the relevant HDMI input.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 04 Nov 2026 04:46 PM
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Re: Problem with mini box
Hi Daniel
Thanks for helping however I seem to have solved the problem by deleting all the retained programmes. I suspect the storage may have been too much for the mini box
Message posted on 04 Nov 2026 04:47 PM
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Re: Problem with mini box
Nothing is stored on the mini box.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
with:
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Message posted on 04 Nov 2026 04:51 PM
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Re: Problem with mini box
Hi Laing
Thanks for your response. However I have solved the problem by deleting all the recorded programmes. I suspect storage may have been too much for the mini box
@Laing1 wrote:
@TerryFlinn wrote:No. Up to Monday every recording worked fine. Since then the screen advises that it can't link with tv1.
I have tried rebooting without success
@TerryFlinn when you say you have rebooted did you reboot your main box first
then
Reboot the mini box
Message posted on 04 Nov 2026 04:55 PM
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Re: Problem with mini box
- I suspect the mini box may have attempted to upload all of the programmes but that is just a guess. I have successfully recorded a programme on the main box and viewed it on the mini box so somehow the system has corrected itself.
Message posted on 04 Nov 2026 06:05 PM
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Re: Problem with mini box
@TerryFlinn wrote:
- I suspect the mini box may have attempted to upload all of the programmes but that is just a guess. I have successfully recorded a programme on the main box and viewed it on the mini box so somehow the system has corrected itself.
Hi @TerryFlinn The Mini box does not store anything, in computer terms it is a thin client with no storage facilities. Everything is streamed from the Main box.
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