Discussion topic: Problem with hard drive
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Message posted on 01 Sep 2023 08:23 AM
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Problem with hard drive
I am unable to watch taped programmes or tape programmes as it says there is a problem with the hard drive.
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Message posted on 01 Sep 2023 08:45 AM
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Re: Problem with hard drive
@Cathy wrote:
I am unable to watch taped programmes or tape programmes as it says there is a problem with the hard drive.
Hi @Cathy Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?
If you are still having the same problem after the reboot, then you will need to call SKY and talk to an advisor about a box replacement.
I used to have superpowers… But a therapist took them away.
Message posted on 01 Sep 2023 08:56 AM
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Re: Problem with hard drive
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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