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Discussion topic: Problem with Alibi

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thecatjh
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Problem with Alibi

‎30 Aug 2024 03:54 PM

Hi All, untill a few days i had no problem with Alibi, now i cant watch anything says i need to upgrade and press red button.... i do this and as i thought it says i already have this subscription... anyone help ?

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nigea99
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This message was authored by nigea99 This message was authored by: nigea99

Re: Problem with Alibi

‎30 Aug 2024 04:29 PM

Posted by a Superuser, not a Sky employee. Find out more
@thecatjh wrote:

Hi All, untill a few days i had no problem with Alibi, now i cant watch anything says i need to upgrade and press red button.... i do this and as i thought it says i already have this subscription... anyone help ?

hi @thecatjh 

 

Is this watching live or downloading ?

 

If downloading have you recently cancelled the HD  add on ?

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