Problem finding my sky Q box on the network

[Vickytorrz]

It says 'There has been a problem finding your Sky Q box on the network' I have been into settings and reactivated the box. I have switched it all off aswell. Nothing has worked. The main sky box is working absolutely fine. The WiFi is always working normally

[Addie15]

Hi there! We have escalated your post to our Community Messaging Team. Look out for the chat bubble to start the conversation.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.