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Discussion topic: Prime Video Removal

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This message was authored by debbiesharron This message was authored by: debbiesharron

Prime Video Removal

How do i remove the Prime Vidro App from my Sky Q 

I like Nat geo wild and slow motion forward and rewind options

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharron wrote:

How do i remove the Prime Vidro App from my Sky Q 


hi @debbiesharron 

 

I am afraid you can't remove (ofr for that matter add) any apps from SKY Q as what is included is governed by SKY updates

 

Is there a specific reason you want it removed ? 

 

Would just logging out help you ? 

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This message was authored by nigea99 This message was authored by: nigea99 Answer

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharron wrote:

How do i remove the Prime Vidro App from my Sky Q 


hi @debbiesharron 

 

I am afraid you can't remove (ofr for that matter add) any apps from SKY Q as what is included is governed by SKY updates

 

Is there a specific reason you want it removed ? 

 

Would just logging out help you ? 

debbiesharron
Topic Author
This message was authored by debbiesharron This message was authored by: debbiesharron

Re: Prime Video Removal

@nigea99

Hi, Thankyou for your reply .

Would logging out of it make it dissapear

I like Nat geo wild and slow motion forward and rewind options
This message was authored by nigea99 This message was authored by: nigea99

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharron wrote:

@nigea99

Hi, Thankyou for your reply .

Would logging out of it make it dissapear


hi @debbiesharron 

 

All apps will remain available even if logged out  

This message was authored by bob1234 This message was authored by: bob1234

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharronWhat is the actual problem as unless you go into apps you don't see it and there are loads of useless app which you just have to ignore.

This message was authored by Chodley This message was authored by: Chodley

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharron wrote:

@nigea99

Hi, Thankyou for your reply .

Would logging out of it make it dissapear


No. You can't get rid of it.

 

I assume he suggested that in case you were concerned about kids racking up bills on chargeable content.

debbiesharron
Topic Author
This message was authored by debbiesharron This message was authored by: debbiesharron

Re: Prime Video Removal

@Chodley , I would like to Filter out Apps that are of no interest to me,

Ie kids being one of the reasons

I like Nat geo wild and slow motion forward and rewind options
This message was authored by Chodley This message was authored by: Chodley

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

 


@debbiesharron wrote:

@Chodley, I would like to Filter out Apps that are of no interest to me,

Ie kids being one of the reasons


I know. You can't.

debbiesharron
Topic Author
This message was authored by debbiesharron This message was authored by: debbiesharron

Re: Prime Video Removal

Chorley,  

Atchually you can , 

Settings , Kids , Pin 

I like Nat geo wild and slow motion forward and rewind options
This message was authored by Chodley This message was authored by: Chodley

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

That hides the app?

debbiesharron
Topic Author
This message was authored by debbiesharron This message was authored by: debbiesharron

Re: Prime Video Removal

@Chodley , Yes that is what i would like to do with Apps i do not need 

I like Nat geo wild and slow motion forward and rewind options
This message was authored by Chodley This message was authored by: Chodley

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharron wrote:

@Chodley, Yes that is what i would like to do with Apps i do not need 



We seem to be going round in circles. You said that already.

I said you can't. 

You said "oh yes you can via the kids/pin menu"

I asked does that do what you want?

You said what you want again. 

 

debbiesharron
Topic Author
This message was authored by debbiesharron This message was authored by: debbiesharron

Re: Prime Video Removal

Chodley, I was told by the Sky Forum ( The people who are suppose to have the knowledge) If it was possible to filter away Sky Q apps , 

I was told NO , 

So i searched on Chrome ( Which appeared to have more KNOWLEDGE 🤔

And contradicted what the Sky Community was Advising me ! So it seems YOU CAN INDEED !

I like Nat geo wild and slow motion forward and rewind options
This message was authored by Mark39 This message was authored by: Mark39

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

@debbiesharron wrote:

Chodley, I was told by the Sky Forum ( The people who are suppose to have the knowledge) If it was possible to filter away Sky Q apps , 

I was told NO , 

So i searched on Chrome ( Which appeared to have more KNOWLEDGE 🤔

And contradicted what the Sky Community was Advising me ! So it seems YOU CAN INDEED !


Try it and let us know if it works.

This message was authored by oldfella This message was authored by: oldfella

Re: Prime Video Removal

Posted by a Superuser, not a Sky employee. Find out more

Hi @debbiesharron 

Adding a pin will not remove the App from the listings.

However it will ask for the pin if you try to use it

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