Prerecorded programmes

[Bold1]

Screen reads"Sky+playback is not available.  Go to skyviewinghelp.com for assistance ". We have tried this but the page will not load.

[MightyQuinn]

Hi @Bold1   I don't have a problem viewing that page, which simply diverts you https://www.sky.com/viewinghelp

[Chodley]

Is this an old sky+ box?

Is the card paired to the box and do you have a current subscription?