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Discussion topic: Playback stops during playback on Disney +

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This message was authored by: PnJMac

Playback stops during playback on Disney +

Followed all of the other advice re app problems but still the Disney + app is still failing out.   Considering how much i am paying for the privilege,  I'm not very happy right now.  We have even changed our ethernet cable just in case.

 

What else can be done to fix this???

 

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This message was authored by: Addie15

Re: Playback stops during playback on Disney +

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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