06 Dec 2024 01:54 PM
Despite your efforts, my Netflix & Prime apps have started pixelating again, though not as much as before the update was installed. Is this going to be an ongoing problem with the Sky Q apps ?
07 Dec 2024 09:21 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
09 Dec 2024 09:22 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
09 Dec 2024 02:07 PM
Haven't been on the forum, so missed your reply. My apps are still pixelating, despite putting in the latest update, and refreshing the apps
09 Dec 2024 02:19 PM
Posted by a Sky employeeHi there @Fio3, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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