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Discussion topic: Pixelation on Sky q apps

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This message was authored by Fio3 This message was authored by: Fio3

Pixelation on Sky q apps

Despite your efforts, my Netflix & Prime apps have started pixelating again, though not as much as before the update was installed. Is this going to be an ongoing problem with the Sky Q apps ?

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This message was authored by Addie15 This message was authored by: Addie15

Re: Pixelation on Sky q apps

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: Pixelation on Sky q apps

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Fio3
Topic Author
This message was authored by Fio3 This message was authored by: Fio3

Re: Pixelation on Sky q apps

Haven't been on the forum, so missed your reply. My apps are still pixelating, despite putting in the latest update, and refreshing the apps 

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Pixelation on Sky q apps

Posted by a Sky employee

Hi there @Fio3, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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