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Discussion topic: Pixelation on Sky q apps

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This message was authored by: Fio3

Pixelation on Sky q apps

Despite your efforts, my Netflix & Prime apps have started pixelating again, though not as much as before the update was installed. Is this going to be an ongoing problem with the Sky Q apps ?

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This message was authored by: Addie15

Re: Pixelation on Sky q apps

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: Addie15

Re: Pixelation on Sky q apps

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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This message was authored by: Fio3

Re: Pixelation on Sky q apps

Haven't been on the forum, so missed your reply. My apps are still pixelating, despite putting in the latest update, and refreshing the apps 

This message was authored by: Mr+Flibbles+86

Re: Pixelation on Sky q apps

Posted by a Sky employee

Hi there @Fio3, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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