Pixelating sky mini

[stevied1971]

I've been getting a lot of pixelating on both mini boxs. The main box is working fine. I've tried reboot, unplug ect. I have sky fiber. Any help would be appreciated.

[Chodley]

How far are the minis from the next closest bit of sky kit (router or Q or booster if applicable)

sounds like wifi interference

[stevied1971]

The mini in the kitchen is no more than 15ft away from the main box and the other one is upstairs. 

[Chodley]

15ft should be pretty reliable unless there's something solid and metallic in the way

I'd try a network reset on that kitchen one and get it to WPS connect to the Q box and see if that makes any difference.

[stevied1971]

I've tried all that already 👍🏼maybe it's time to get onto sky and see what they can do about it.

Thanks for your reply. 

[Chodley]

I'll escalate this so they will invite you to an online chat

[Tom-W19]

Thanks for escalating. We've sent an invite to @stevied1971.