@Sarah233 wrote:
All three TV's have pixalated screen.
we have rebooted server/hub, main sky box and the Q boxes.
TV is showing:
Satelite Signal - Locked
signal Stength - 50
Signal Quality - 90
hi @Sarah233
Please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish
https://www.sky.com/help/articles/sky-q-picture-problems
If you have a communal system you may have to contact your building management to deal with the technicians responsible for the system
BTW Unfortnately the signal strength on SKY Q can be slightly misleading as it does not show the status of the channel you are watching but a test transponder set in an engineer's menu
