Sky Q
0

Discussion topic: Pixelated picture

Reply
ASpeirs
What's this?
This message was authored by ASpeirs This message was authored by: ASpeirs

Pixelated picture

‎05 Aug 2024 09:03 AM

We have 3 tvs and sky Q - with a dish. Recently the pictures have been pixelating throughout the day, even when weather is good. It happens on all of the tvs at all times of the day and night. They do not pixelate when run thru an app - ie iPlayer or itvx.

Report post
Post 1 of 3
277 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Pixelated picture

‎05 Aug 2024 09:06 AM

Posted by a Superuser, not a Sky employee. Find out more
@ASpeirs wrote:

They do not pixelate when run thru an app - ie iPlayer or itvx.

...which would imply an issue with the dish, most likely alignment.  You'll need to call Sky for an engineer to check it.

I am just another Sky customer and my views are my own
Report post
Post 2 of 3
275 Views
Reply
0 Likes
ASpeirs
What's this?
Topic Author
This message was authored by ASpeirs This message was authored by: ASpeirs

Re: Pixelated picture

‎05 Aug 2024 09:07 AM

That was my thought too!

Report post
Post 3 of 3
271 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion