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Discussion topic: Pixelated and juddering picture

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Boandtig
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Pixelated and juddering picture

‎20 Apr 2024 03:05 AM

After a few hours of my sky Q box being on, the bottom of the picture pixelates, and the picture becomes juddery and the sound seems to wobble. I disconnect power and let the box rest, but once I power up, the issue arises again after a short while

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Lisa-P1987
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Re: Pixelated and juddering picture

‎20 Apr 2024 03:24 PM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Boandtig an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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Lisa-P1987
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Re: Pixelated and juddering picture

‎22 Apr 2024 02:36 PM

Posted by a Sky employee

We are still looking to help you @Boandtig . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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