Pink display

[LovettSimon]

The sky q mini box was plugged directly into the router with the main box connected to the mini box. Had a power cut today which resulted in loss of connection. The main box is now connected again via WiFi but the mini box displays a pink screen. Have tried resetting it, updating software and reactivating on the main box and still nothing. It shows the text of "screen will go blank, press home"

[Laing1]

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@LovettSimon wrote:

The sky q mini box was plugged directly into the router with the main box connected to the mini box. Had a power cut today which resulted in loss of connection. The main box is now connected again via WiFi but the mini box displays a pink screen. Have tried resetting it, updating software and reactivating on the main box and still nothing. It shows the text of "screen will go blank, press home"

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@LovettSimon does it display any messages when it has a pink screen and at what point does it show a pink screen 

[LovettSimon]

Pink screen appears as soon as the mini box is turned on. No messages displayed on it. The only messages that appear is when resetting it 

 

[Laing1]

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@LovettSimon wrote:

Pink screen appears as soon as the mini box is turned on. No messages displayed on it. The only messages that appear is when resetting it 

 

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@LovettSimon silly question but the TV is on the correct HDMI input

[LovettSimon]

Yes, the TV was on the correct input as it was displaying the start up messages. All has been fixed now as it was due to a splitter issue