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Discussion topic: Picture problems

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This message was authored by John7231 This message was authored by: John7231

Picture problems

Hi 

sky Q  box pixelating and goes of when it rains 

I'm guessing LNB

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This message was authored by Laing1 This message was authored by: Laing1

Re: Picture problems

Posted by a Superuser, not a Sky employee. Find out more

@John7231 wrote:

Hi 

sky Q  box pixelating and goes of when it rains 

I'm guessing LNB


@John7231 probable moved slightly and out of alignment 

you will need to contact Sky to get an engineer

or follow the link at the bottom 

You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag 

 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
John7231
Topic Author
This message was authored by John7231 This message was authored by: John7231

Re: Picture problems

Is there a phone number to contact Sky as it seems that you keep going round and round in circles 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Picture problems

Posted by a Superuser, not a Sky employee. Find out more

@John7231 wrote:

Is there a phone number to contact Sky 


@John7231 

The route to the 0333 number is in the link provided above by @Laing1 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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