This discussion topic has been answered Discussion topic: Picture problems
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Message posted on 05 Oct 2024 01:15 PM
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Hi
sky Q box pixelating and goes of when it rains
I'm guessing LNB
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Message posted on 05 Oct 2024 01:53 PM - last edited: 05 Oct 2024 01:54 PM
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@John7231 wrote:
Hi
sky Q box pixelating and goes of when it rains
I'm guessing LNB
@John7231 probable moved slightly and out of alignment
you will need to contact Sky to get an engineer
or follow the link at the bottom
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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Message posted on 05 Oct 2024 01:53 PM - last edited: 05 Oct 2024 01:54 PM
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@John7231 wrote:
Hi
sky Q box pixelating and goes of when it rains
I'm guessing LNB
@John7231 probable moved slightly and out of alignment
you will need to contact Sky to get an engineer
or follow the link at the bottom
You can contact Sky by phone by dialling 150 if Sky is your phone provider or by following the link below
https://www.sky.com/help/home
scroll down to need more help click on this and you will find a phone number. If you are in ROI please change the flag at the bottom right to the ROI flag
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Message posted on 05 Oct 2024 02:39 PM
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Re: Picture problems
Is there a phone number to contact Sky as it seems that you keep going round and round in circles
Message posted on 05 Oct 2024 02:42 PM
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Re: Picture problems
@John7231 wrote:
Is there a phone number to contact Sky
The route to the 0333 number is in the link provided above by @Laing1
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 06 Oct 2024 12:12 PM
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Re: Picture problems
@John7231 wrote:Is there a phone number to contact Sky as it seems that you keep going round and round in circles
"scroll down to need more help click on this and you will find a phone number"
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