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Discussion topic: Picture pixelated

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This message was authored by: Pictureissue

Picture pixelated

Advised by tv repair folk that pixelated picture is a sky issue not a tv issue

unable to talk to sky

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This message was authored by: Laing1

Re: Picture pixelated

Posted by a Superuser, not a Sky employee. Find out more

@Pictureissue wrote:

Advised by tv repair folk that pixelated picture is a sky issue not a tv issue

unable to talk to sky


@Pictureissue pixelated picture can be caused by a dish misalignment. Which needs an engineer out to re-align the dish you either need to persist in trying to contact Sky who will send an engineer out, or source your own independant engineer to do the re-alignment but if you choose the 2nd option you would be responsible for any costs involved


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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