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Discussion topic: Picture loss

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This message was authored by: Gareth+R+w

Message posted on ‎21 Nov 2023 03:52 PM

Picture loss

I keep losing  the picture on Tele split second some times won't happen for days but mostly a regular accurance only since having a q box have noticed my neighbour has a indoor security camera in her window about a metre from my sky dish can this be my problem any help appreciated. Thanks

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Superuser
This message was authored by: GD1

Message posted on ‎21 Nov 2023 04:01 PM

Re: Picture loss

Posted by a Superuser, not a Sky employee. Find out more

@Gareth+R+w  It's highly unlike a neighbours security camera will cause this, much more likely to be either the HDMI cable not plugged in properly, or a box issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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